MILE

Company Profile:

The ALJ business was established in the Kingdom of Saudi Arabia almost 60 years ago. The head company, ALJ Co. Ltd., was formed in 1980. Since then it has grown into an internationally diversified group, with operations in the United Kingdom, Monaco, Morocco, Algeria, Egypt, Sudan, Syria, China and Japan. ALJ Group is the largest independent distributor of Toyota, Lexus, and Daihatsu vehicles in the world with. It is also active in the fields of real estate, financing, software solutions, advertising and media, and distribution and sales of electronics and household appliances. ALJ employs more than 10,000 people worldwide with around 2,000 in the UK alone, and the group also operates Saudi Arabia's largest consumer finance company. The ALJ Group is known for its' focus on putting "Guests First"

Case study:

In this presentation ALJ (Abdul Latif Jameel Co. Ltd.) share their experience with Gallup Consulting in developing a unique leadership program which was selected as one of Toyota's global best practices and published in Toyota Global Knowledge Center on June 2009. This module will cover; Strengthening the Leadership Bench - Creating Effective Ways to Prepare Successors Creating a Leadership Acceleration Program Putting a Value on Leadership.

Presented by:

Faisal A. Abdalla Vice President, Abdul Latif Jameel Retail Prior to joining ALJ, Faisal worked for 15 years at GE Global Exchange Services as the GM of Middle East and North Africa. During this period he succeeded to dramatically expand the presence of GE from a small service provider in Saudi Arabia to a Major B2B E Commerce supplier in most of the MENA countries. This was achieved by a well-conceived and executed strategy to create localJoint Ventures with Leading Banks and Industrial Power Houses. Each Joint Venture created a B2B infrastructure linked to GXS' global network, creating a major MENA B2B backbone.

In addition Faisal worked as Chief Executive Officer at AMEX Electronics & Computer Services and as Resident Vice President at Citibank/SAMBA at Riyadh.

Faisal has BA (High Honors) in Economics and Management from the American University in Cairo.

Company Profile:

Abraaj Capital is a private equity firm specializing in buyouts and buy and build strategy. The firm seeks to invest in real estate sector. It invests in companies based in the Middle East, North Africa, and South Asia (MENASA) region. The firm prefers to acquire controlling or significant interest and seeks board representation in its portfolio companies. It prefers to exit its investments within a period of three to five years through structured exits to strategic and trade buyers or onto public markets in the region. Abraaj Capital was founded in 1999 and is based in Dubai, United Arab Emirates.

Case study:

Abraaj Capital is the biggest private equity group in the Middle East, North Africa and South Asia (MENASA). Since inception in 2002, it has raised about US$ 7 billion and distributed almost US$ 3 billion to its investors. With its headquarters in Dubai, the Abraaj Group operates seven offices in the region including in Istanbul, Cairo and Riyadh. It has made 36 investments in 11 countries and achieved more than 20 exits. Abraaj Capital manages seven Funds; four buyout Funds; Riyada Enterprise Development Fund, a Fund dedicated to small and medium enterprises; ASAS, an income-generating, sale-and-leaseback Fund; and a real estate Fund. Funds under management at the end of 2009 were US$ 6.6 billion. Funds managed by Abraaj have holdings in more than two dozen companies in the region including Air Arabia, the region's biggest low-cost carrier; Acibadem Healthcare Group, Turkey's largest hospital operator; and Al Borg Laboratories, the Middle East's biggest medical-testing laboratory. About 80 world-class investment professionals work for Abraaj Capital. Abraaj Capital has won many regional and international awards, including five consecutive years as 'Middle Eastern Private Equity Firm of the Year' from London-based Private Equity International. Abraaj Capital Ltd., a member of the Abraaj Group, is licensed by the Dubai Financial Services Authority.

Presented by:

Mr. Arif Naqvi Vice Chairman Abraaj Capital Holding Arif is the founder and Group CEO of Abraaj Capital, among the world's largest private equity groups. In 2008, The Institutional Investor billed him as among the 12 most influential businessmen in the Middle East. He is on the board of several bodies including the World Economic Forum's Arab Business Council. He is also a member of the Advisory Board of the Columbia University Middle East Research Center. In 2006, he was awarded Pakistan's highest civilian honor. Before founding The Cupola Group in 1994 and Abraaj in 2002, Mr. Naqvi worked at Arthur Andersen and Saudi Arabia's Olayan Group. He is a graduate of the London School of Economics.

Case study:

Started in 1974 by the late Shakkour AbuGhazalah in Jeddah, Saudi Arabia, AlBaik is the result of the founder's long-term dream to own a successful restaurant business that is built on the pursuit of excellence. Following his years of working behind the counter, cooking, and serving his customers, they are now proud to carry on the ALBAIK® legacy, and proud to have developed a quality concept that has grown to serve and please hundreds of millions of customers over the years. Throughout the years, however, they have never allowed themselves to become complacent or to stray from their basic recipe for success. Their drive to succeed has been matched only by the relentless hard work and willingness to face all the challenges of building a successful organization that has a deep sense of commitment towards its society, customers, and team members. ALBAIK is also highly committed to various corporate social responsibility initiatives by launching unique educational and social programs that will further strengthen a relationship of trust and value with the community. Based on their consistent high performance, they have been attracting even the loyal customers of multinational Quick Service Restaurants (QSR).

Presented by:

Engr Rami Abu-Ghazalah Chairman Al-Baik Food Systems Rami is managing a business of 30 Al Baik fast-food restaurants operations spread across Jeddah, Makkah and Madinah cities. Al Baik's prices are lower than similar international fast food chains that it competes with some of the highly praised multinational food chains. The restaurant has been in business since 1974. Al-Baik is one of the success stories in the kingdom. He majored in Civil Engineering; graduating from Tennessee Tech University in 1981 and returned to the Kingdom of Saudi Arabia to work within Al-Baik which was founded by his late father in 1974, along with his brother Ihsan.

Company Profile:

Founded in 1976 by the 21 member-states of the Arab League, Arabsat has been serving the growing needs of the Arab world for over 30 years. Now one of the world's top satellite operators, and by far the leading satellite services provider in the Arab world, it carries 350+ TV channels and 160+ Radio stations, reaching tens of millions of homes in over 100 countries across the Middle East, Africa and Europe, including an audience of more than 164 million viewers within the 21 Arab countries alone and delivering hundreds of thousands of vital telecommunication links to companies and governments throughout the entire Middle East and Africa continent.

Case study:

With technology no longer a differentiator, subscribers will go with the service provider who offers superior customer care. Since the problem resolution component of customer care is recognized as one of the keys to building customer loyalty and retention, Arab Sat launched in 2007 transformation project named "Tatweer" to provide staff with the best tools and information to rapidly and efficiently manage customer complaints. It is in the nature of network provisioned communications services that customer-affecting problems originate with failures in the communication. Increasingly this requires integration of customer care applications with network management applications.

Presented by:

Dr. Bassam Alashqar IT Director, Arabsat Dr. Bassam has been implementing a strategic IT plan that has enabled Arabsat to build a state-of-the-art data centre and use the technology for optimizing business units' performance. Dr. Bassam has participated in many IT seminars as a recognized speaker. Under his leadership and supervision, Arabsat's IT projects have won IT industry awards and highlighted as the cover story for many IT magazines. Prior to Arabsat, he has worked many years for British aerospace and the World Bank.

Company Profile:

Emirates NBD, the leading banking group in the region was formed on 16th of October 2007 when the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The Emirates NBD 2007 merger between Emirates Bank International (EBI) and the National Bank of Dubai (NBD), became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the United Arab Emirates (UAE) to form a banking champion with the largest asset base in the GCC region summing up to AED 281.6 billion as at 31st December 2009, capable of delivering enhanced value across corporate, retail, Islamic and investment banking throughout the Gulf Cooperation Council (GCC) region

Emirates NBD's vision is to be globally recognized as the leading and most dynamic financial services provider based in the Middle East.

Case Study:

At the end of 2007, Emirates Bank International and National Bank of Dubai merged to form the largest bank in the Middle East in assets. Significant progress has been made in integrating the two banks' organizations, delivering total profits in excess of USD 1 billion in 2008 and generating substantial synergies for its shareholders.

Presented by:

Dieter Roelen is Partner in the Dubai's office of McKinsey & Company. He joined the Brussels Office in 2001, initially serving clients in the high tech, telecoms, banking and logistics sectors on a variety of topics. Since moving to the Dubai Office in 2005, he has spent most of his time serving some of the leading financial institutions in the Middle East, with his main focus being to serve clients in consumer facing industries, on a whole range of realms such as strategy, post merger management, organization and marketing & sales.

Dieter is also leading McKinsey Marketing & Sales hub in the region, and is co-leading its efforts in the Consumer Goods & Retail practice across the Middle East & Africa (ConsuMEA).

Before joining McKinsey, Dieter was a Consultant at Roland Berger Strategy Consultants. Dieter holds two Master degrees in Commercial Engineering from the University of Brussels and HEC Lausanne, Switzerland.

Company Profile:

The 300 bed, state-of-the-art International Medical Center (IMC) is a multidisciplinary hospital that is committed to delivering a service like no other. One that would captivate it's visitors and staff, engulfing them in it's new approach to medicine and building a new culture that will take patience to grow but will soon be transmitted to future generations as the Islamic standards in healthcare. To ensure our commitment to accuracy, IMC works hand in hand with the highly acclaimed Joint Commission International (JCI) to uphold superior international standards. IMC is a multi-specialty hospital that features six Centers of Excellence that houses sub-specialties that are delivered by US and Canadian Board Certified Physicians in addition to many other specialties. The centers are Children's Health, Women's Health, Pain and Headache Management, Diabetes, Musculoskeletal, and Plastic Surgery and Dermatology.

Case study:

Only three years since its inauguration under the esteemed patronage of the custodian of the Two Holy Mosques King Abdullah Bin Abdul Aziz and the Crown Prince Sultan Bin Abdul Aziz, the International Medical Center (IMC) stands today as a live example of a project that contributes and adds value to the community. Since the conception of the idea in 1993, IMC had a crystal vision of where it desires to position itself in this competitive market, it took 10 years of exhaustive planning, with more than 300 world class experts in the different fields to get IMC to the construction phase which took less than 2 years, becoming a model to be adopted for any launching project. Today, IMC has leading local, regional and international alliances such as the Saudi Ministry of Health, SAGIA, King Abdul Aziz University, King Abdullah University of Science and Technology (KAUST), ARAMCO, the Cleveland Clinic, Boston University, University of California San Diego, Hirslanden Group, all aligned with one vision to transform IMC into the leader of integrated healthcare management in the Middle East. IMC plans to include in 2015 a medical college, a long-term facility, a hospitality complex, satellite clinics, serving the community needs in education and healthcare

Presented by:

Dr. Walid A. Fitahi Founder & CEO, International Medical Center - Jeddah – KSA. Dr. Walid Fitaihi is the Founder, Chairman of the Board of Directors and the Chief Executive Officer of the International Medical Center (IMC) based in Jeddah, Saudi Arabia. Dr. Fitaihi received his B.S. in Systems Engineering and his medical degree (M.D.) from The George Washington University, U.S.A. He also received a Master of Public Health (MPH) degree in Health Policy and Management frorm the Harvard School of Public Health, U.S.A. He was also an Instructor of Medicine at the Harvard Medical School. Dr. Fitaihi is an American Board Certified physician, specializing in Internal Medicine and Endocrinology, and is dedicated to patient education regarding these specialties

Company Profile:

The Savola Group is a Saudi public listed company and one of the largest diversified conglomerates in MENACA region (Middle East, North Africa and Central Asia) managing a wide portfolio of businesses. The company was established in 1979 with an initial SR 40 Million Capital & grew significantly in subsequent years to SR 5 Billion. Savola's first business was in the edible oil industry in Saudi Arabia. It is now one of the most successful and fastest growing multinational food groups in the Gulf and the Middle East Region, North African & Central Asian countries, with a wide portfolio of businesses including Edible Oils, Sugar, Noodles/Pasta, Retail, Packaging, Real Estate and Franchising.

Case study:

The Savola Group is a Saudi-based publicly listed company with sales turnover of US$ 5 Billion. The Group is one of the largest diversified conglomerates in the MENA region managing a wide portfolio of businesses including edible oils, sugar, plastic packaging, retail and real estate. The Group is currently having operations in 11 countries spread across the MENACA (Middle East North Africa and Central Asia) region with a workforce of more than 20,000 employees.

Presented by:

Dr. Sami Baroum Chairman Knowledge Economic City, KSA Sami is the founder of Knowledge Economic City concept, a US$ 7 billion planned investment project, to propel the Kingdom to a knowledgebased economy. He joined Savola Group in 1994 and since then held multiple senior positions including the top job of Group Managing Director in 2007. The Savola Group is a Saudi-based publicly listed company with sales turnover of US$ 5 Billion with a presence in 11 countries with a workforce of 20,000 employees. He also serves as a member of the boards of directors of various companies. Prior to Savola, he was a faculty member at King AbdulAziz University. He received an MBA (with distinction) from Wharton and a Ph.D. from Kelly School (Indiana University).

Case study:

In this presentation, Eng. Eloudghiri shares Savola Group's unique experience in expanding its business beyond the borders of Saudi Arabia to become an international producer of edible oil and sugar. The group had learned the hard way how to adjust its branding strategies, human capital management, supply chain management, and procurement strategies so that it may establish itself in the international arena and become a market leader in countries of diverse cultures and market structures such as Egypt, Turkey, Iran, Kazakhstan, Morocco, Algeria, Jordan and Sudan.

Presented by:

Zouhair Eloudghiri Chief Executive Officer - Foods Sector, Savola Group Zouhair has 20 years of business and industrial experience in various multinational companies; Procter & Gamble and PepsiCo prior to joining the Saudi Savola Group. He has assumed several positions in Savola Group and is currently the CEO of the over 10 Billion Saudi Riyal Savola Foods Sector, with its 15 businesses that span across the MENACA (Middle East, North Africa and Central Asia) region covering from Casa to Kaza 'Casablanca to Kazakhstan'. Zouhair has been the pioneer of Savola's international expansion since 2000 He was behind the entry of the Group in different MENACA countries. Zouhair holds a Master of Science degree from École Nationale des Telecoms-France and an Industrial engineering degree from École Nationale des Mines-France.

Company Profile:

To raise public interest in the field of tourism in the Kingdom, organize and promote development, work continuously to strengthen the role of the tourism sector and to overcome obstacles to its growth as a major contributor to the national economy, in a manner consistent with the status of Saudi Arabia and its core values, to ensure the conservation and maintenance of monuments and enhance their contribution to the cultural and economic development, give adequate attention to the museums and the implementation of the advanced archaeological work is in the Kingdom. Finally encourage the private sector to take precedence in the establishment of tourism facilities through investment in the Kingdom.

Case study:

The Commission was faced with challenges and hurdles in the beginning to launch an industry that has a steady pace on a scientific basis. There were a plethora of overlapping jurisdictions and disciplines that relate to tourism and allied sectors that were an obstacle to take the initiative to work. Hence it became inevitable for restructuring of industry, mapping methodology, and standardization of plans. In order to begin work on scientific bases and promote the growth of sustainable tourism according to the latest systems, structures and strategies, SCTA established the National Tourism Development Project (NTDP) that embodies the approach accepted by the Commission itself representing the key development factors: operation, efficiency and achievement. The first phase was, to develop an overall strategy of the SCTA for the development of national tourism by cleansing the elements of tourism and the obstacles that impede its progress. The second phase was the work program to implement the recommendations of the overall strategy. To achieve a comprehensive qualitative start, the beginning had to be made in regulating the tourism departments within the next five years. To this end the launch of a large number of key initiatives were taken in concert with the overall national development plans and government reforms.

Presented by:

Mr. Abdulaziz Al-Rasheed Director, Advisory Unit Saudi Commission for Tourism and Antiquities Abdulaziz has led many strategic initiatives including the strategic assessment, organizational restructuring, and 3-year business plan of SCTA. Prior to joining SCTA, he worked as a lecturer at the Economics department at the Imam Muhammad Ibn Saud Islamic University where he graduated and trained as an economist. He attended post graduate Classes at the University of Oregon, USA and several Executive training programs including the Saudi Oxford Advanced Management and leadership program. He is an active participant in many public events and activities.

Company Profile:

SALAMA - Islamic Arab Insurance Company is a leading provider of Shari'ah compliant insurance solutions (Takaful) around the world. Right from our incorporation in 1979 in Dubai, UAE as pioneers in the Takaful industry, to our present day distinction as the world's largest Takaful and Re-Takaful Company, we have always stayed true to our values and principles.

Case study:

SALAMA–Islamic Arab Insurance Company embarked from Dubai on its quest for expansion through acquisitions and participation in a number of Takaful and Re-Takaful companies in many Arab and Islamic countries. Today SALAMA is the largest Takaful and Re-Takaful Group in the world with a capital of USD 300 million. Among the prominent subsidiaries of SALAMA, is the wholly owned Tunisia-based BEST Re, the largest global Re-Takaful company, serving customers in more than 70 countries. SALAMA-Islamic Arab Insurance Co. (PSC), one of the region's leading Islamic insurance (Takaful) companies, has won the 'Best Takaful Provider' award for 2009 from Global Finance magazine, the leading international financial publication headquartered in New York. The recognition reaffirms SALAMA's leadership in the Takaful Insurance milieu and is a major milestone in the company's unprecedented success as it marks its 30th anniversary celebrations in 2009. Reinforcing the company's global presence and leadership in the International Takaful insurance sector, SALAMA was also awarded the 'Best Takaful Company' at the recently held International Takaful Awards in London.

Presented by:

Dr. Saleh Malaikah Chairman Salama Group Saleh has accumulated 25+ years of experience as an executive in a variety of fields, which included academic, financial, Islamic banking and Takaful insurance. He has been instrumental in developing Islamic finance practices and was conferred the prestigious 'Outstanding Contribution Awards'. He is the Chairman of a group of insurance, re-insurance and leasing companies, and a member on the boards of several publicly traded companies, government-backed foundations and organizations. He was awarded a Ph.D. in Investment & Finance from Michigan State University